resident services

The results benefit residents, neighbors, and the organizations themselves.

Supportive housing residents are getting older. In an era of reduced funding for nursing home care, occupational therapy can help them age in place.

Many housing organizations are finding that educational programs are a logical—and valuable—addition to their offerings.

The pandemic reminded us how education and housing affect each other. Now some advocates are fighting to make sure no one forgets it.

Shelterforce’s CEO and Publisher Schlonn Hawkins chats with the executive director of FamilyWorks Seattle.

In 2018, the Family Self-Sufficiency Program was expanded to privately owned properties receiving project-based rental assistance. Here’s a look at how early adopters have used the program to support residents, and the lessons they learned along the way.

“I am so excited that Fannie decided to do this … For the first time, there has been recognition by a capital funder that the services that are provided matter.”

Vy Le’s perseverance as an immigrant, unbeknownst to her, was preparation for a later fight to remove barriers for others facing similar challenges.

Poverty, violence, and racism can fuel toxic stress. It’s critical that organizations respond with trauma-informed care. Here’s how.

In our next installment, we take a look at some positive outcomes—what happened with affordable housing on transit-owned land, cooperative agency work in Massachusetts that helped at-risk people, and the Minneapolis tenants who were facing eviction after court wins against their landlord.

Resident services has long been the first to be cut in hard times—but for some housing providers that may be changing.

News from—and affecting—the community development world. This week: Corporate tax breaks at schools expense, social services shame, power grabs post-midterms, hospitals and communities, NYC residents speak out about Amazon, more.