For DeShanda Williams and Nikea Ward, supporting at-risk youth in Milwaukee, Wisconsin, isn’t just a job; it’s personal. At the nonprofit organization Pathfinders, Williams and Ward work closely with young people who are navigating some of the hardest moments in their lives—from homelessness to experiences with abuse, exploitation, trafficking, and other trauma. They help youth find not only housing but also a sense of stability and support.
Their approach starts with meeting young people where they are. That can mean building trust over time and understanding that housing is only one piece of a much bigger picture.
As chief program officer, Williams brings more than 15 years of experience developing programs shaped by what young people say they need. She creates spaces where youth feel heard and respected, while also connecting them to resources like housing, education, and mental health support.
Ward is the director of supported housing services. She’s spent more than 16 years helping young adults navigate systems that can often feel confusing or out of reach. She helps them access—and hold onto—housing, while also helping them build the relationships and routines that support long-term stability.
Together, their work reflects a shift in how communities respond to youth homelessness. It’s not only about short-term solutions; it’s also about helping young people build something sustainable for themselves.
This video is part of Shelterforce’s Women of Color on the Front Lines series.

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