Campus-based Supporting House Manager – Housing for New Hope

Do you believe…

Every person has a right to housing? In the power of community? Affordable housing contributes to a just society?

Then you might be the next Campus-based Supporting Housing Manager for Housing for New Hope!

Why?
Durham faces an affordable housing crisis that is unusually complex. Serving our most vulnerable neighbors requires a multifaceted approach. In one year, two-bedroom rental rates jumped 26% and one-bedroom rates jumped 34%. For many in our community, this took affordable housing from out of reach to out of sight. According to some national experts, we are facing challenges that are without parallel and that puts more of our neighbors on the street or in imminent danger of homelessness. Housing for New Hope (HNH) is responding to the affordable housing crisis by stepping forward with expanded supportive services, improved housing location and navigation, and a renewed effort to expand its own inventory of affordable housing units. Over the last 2.5 years, HNH’s revenue has grown more than 50% to a budget of $4M, the team expanded from 14 to 25 staff, and private support increased by more than 25%.

What will you do as Housing for New Hope’s Campus-based Supporting Housing Manager?

• Develop programs and initiatives aimed at improving the health and wellbeing of residents of HNH's supportive housing campuses.
• Foster a supportive and inclusive community environment on HNH’s campuses among residents, staff, partners, and visitors.
• Manage the Campus-based Supportive Housing team of three working collaboratively to ensure efforts are in line with established performance goals, accountability, compliance expectations, and long-term program goals.
• Support the Campus-based Supportive Housing team in providing an empowering, participant-centered approach to case management that demonstrates care and develops significant trust with participants while maintaining strong boundaries in participant relationships.
• Serve on Client Services Leadership Team (CSLT) and participate in overall HNH planning and administration and problem-solving with other managers.
• Serve as primary contact for participant enrollment, determining program eligibility and funding source, and assigning participants to Housing Stability Coordinators
• Cultivate new and existing partnerships in Durham and the surrounding area that will increase participants' skills and ability to achieve their goals (life management skills, educational and/or career goals, financial management skills, health and wellness goals and decision-making skills)
• Evaluate programs for effectiveness, including identification of opportunities for continued improvement, including regular feedback from residents.
• Work collaboratively with HNH’s Property Management Team to support residents.
• Work collaboratively with HNH’s Finance Team and Director of Client Services to support the creation of annual budgets and track expenses for multiple funding sources to ensure alignment with budget.
• Work collaboratively with HNH’s Development and Engagement team in efforts to increase awareness and support of the programs and HNH in the community.

Why Campus-based Supportive Housing?

Housing for New Hope (HNH) connects our neighbors to housing and hope. HNH's Campus-based Supportive Housing program connects people experiencing long-term homelessness with permanent housing and the supportive services they'll need to maintain it. The Campus-based Supportive Housing Manager will oversee the day-to-day operations of the supportive services-related programming at HNH's residential campuses. The Manager will develop partnerships between the housing program and various community stakeholders with a goal of improving the health and wellbeing of residents through coordinated access to high quality mental and physical health resources, financial management training, coaching and career planning, and life skills training. This role requires strategic planning, partnership development, and effective coordination and communication with community stakeholders.

Want to know more? Visit Housing for New Hope’s website at: https://housingfornewhope.org/

Key Lived Experiences, Attributes, and Skillsets Sought in the Campus-based Supporting Housing Manager:

• At least five years’ experience providing case management with vulnerable and/or disabled populations and three years of leading a team.
• Experience working with homeless populations is highly preferred.
• Bachelor's degree in human services or related field; master’s degree in a related field strongly preferred.
• Dynamic interaction and ability to connect with people with diverse backgrounds.
• Demonstrated experience in program development and collaborative planning and partnerships.
• Knowledge and familiarity with best practices, including harm reduction, trauma­ informed care, and motivational interviewing concepts and strategies.
• Compassion for people who are struggling with various challenges, including homelessness, mental illness, and substance use.
• Strong presentation and public speaking skills with the ability to effectively convey the value of programs to potential partners.
• Self-motivated, strategic and detail-oriented, strong organizational skills, and ability to meet deadlines consistently.
• Excellent networking skills and a well-developed professional network; Familiarity with Durham's resources and supportive services a plus.
• Ability to effectively utilize technology including Office 365 products.
• Valid NC Driver License and car insurance and willingness to travel in the community.

Think you are the next Housing for New Hope Campus-based Supporting Housing Manager?

To apply, click on the link to the Campus-based Supporting Housing Manager position profile at: ArmstrongMcGuire.com/jobs. You will see instructions for uploading your compelling cover letter, resume, salary requirements, and professional references. Please provide all requested information to be considered.

In case of any technical problems, contact: [email protected]. No phone calls, please, and no applications will be accepted by email or directly from third-party posting sites.

Salary is commensurate with the requirements of the position and starts in the $60,000 range. Housing for New Hope takes a holistic approach to its support team members by offering a competitive salary; paying 85% of employee premiums for medical, dental, and vision, insurance; a 5% match contribution for our retirement plan and 24 days of PTO each year.

Housing for New Hope is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business needs.