My House Is Worth What?!

The appraisal industry has a long, sordid history of discrimination, and bias still creeps into almost every step of the property assessment process today. Nonetheless, appraisals have been virtually invisible in recent fair housing and fair lending debates.

Those families and communities that have long been subject to discriminatory (and often predatory) behavior continue to pay a high price for inaccurate appraisals.

But so do many who have not traditionally been victimized by these practices. Discriminatory appraisals, for example, often punish institutional actors who have long been engaged in their own wrongful fair housing behavior, including mortgage lenders and real estate agents, who generally depend on accurate appraisals to do their work.

Ironically, both arbitrary under-appraisals and strategic over-appraisals are a problem.

When properties have been under-appraised, deals entered into by willing buyers and sellers for more than the low appraisal cannot go through.  Those buyers and sellers lose out as do the real estate agents, mortgage lenders, and home insurers who attempted to close the deal.  But so do area residents whose home values are depressed by such systematic under-appraisal and its adverse effect on those markets.  Opportunities to accumulate wealth are undercut as properties are devalued.

More recently, when subprime lending leading to the foreclosure crisis was peaking, the opposite problem occurred.  Real estate agents, mortgage originators, and others in the home sales pipeline pressured appraisers to come in with numbers to meet the inflated price buyers and sellers agreed to even when objective analysis indicated the homes were not worth the agreed upon price.  Appraisers who did not meet the price often lost business with those lenders who simply wanted an appraisal that would permit the deal to go through even at the artificially high price.  Just before the housing bubble burst, 90 percent of appraisers in a national survey reported they were pressured by real estate agents, lenders, and consumers to increase their valuations.  In many cases appraisers did meet the number so the deals could go through only to result in foreclosure a few years later.

A common element in both the under- and over-appraisal phenomena is that these practices were concentrated in minority neighborhoods.   Compounding these problems has been the fact that the appraisal industry has had relatively little experience with, and simply does not know how to value property in, non-white communities.

This was demonstrated by the Appraisal Process Task Group, created by the Cleveland Federal Reserve Bank in 1994, when it asked four different appraisers to appraise the same property in the predominantly black Hough neighborhood of that city.  The appraisals varied from $36,000 to $83,500.  Regardless of what the property was actually worth, this experiment suggested that the appraisal industry was not able to fairly and objectively develop valuations for properties in this community.

Several factors could account for these results.  There may be few “comps” (similar properties in the same neighborhoods) in this area that would facilitate more consistency in the appraisals.  Perhaps there were few appraisal firms that knew the community so suburban appraisers had to be brought into the test who were unfamiliar with the area.  Whatever the explanation, it is another factor that makes it more difficult to sell homes in an African-American community, leading to lower property values and wealth accumulation for area residents.

It is time to replicate this research. A provocative and likely enlightening test would be to have a select group of firms appraise properties in an African-American community and other similar properties in a white neighborhood in several metropolitan areas.  Ideally these would be homes that have sold recently so there is some reasonably reliable estimate of the market values of the properties.

The issue would not be which home was valued more highly (homes in white neighborhoods are almost always valued more highly than similar homes in non-white communities) but rather the consistency of the appraisals and how closely the appraisals matched the recent sale price.  That is, the variation in appraisals rather than their average valuation would be of interest.  If there was significantly greater variation in the appraisals in the African American neighborhood than in the white neighborhood, that would constitute strong evidence of at best arbitrary, and more likely, discriminatory treatment of the former.  Assuming the recent sale price of these homes reflected their true market value, it would also be possible to assess the extent to which properties are over- or under-appraised in different neighborhoods.

Such tests would likely require the assistance of a financial institution.  They are the entities that generally commission an appraisal.  But some lenders have entered into cooperative arrangements with fair housing advocates.  And presumably they would perceive a self-interest in eliminating such randomness, if not discrimination, from the appraisal process in order to assure that their borrowers can afford the loans.  This would particularly be the case where originators must retain some “skin in the game” as required by the Dodd-Frank Wall Street Reform and Consumer Protection Act.

What could be done if the findings revealed ongoing problems?  One policy implication would be to encourage lenders to use local appraisers when they are available since they would  presumably know the neighborhoods better than more distant suburban appraisers.  A longer term recommendation would be for real estate agents, lenders and appraisers to work with their trade associations and local educational institutions to train more local residents to enter this business.  In those cases where appraisal firms consistently engaged in such practices and refused to take corrective action, sanctions could include fines and, in particularly egregious cases, terminating their license and prohibiting them from engaging in this business.

Arbitrary and discriminatory appraisals are costly to many communities and many housing and related financial service industry providers.  Artificially high or low appraisals can be equally devastating.  We know there are costs, but we have little sense of how steep they are.  It is time to find out.

(Photo CC-BY Flickr user sonicimac.)

Gregory D. Squires is a professor of sociology and public policy and public administration at George Washington University. He previously served on the board of the National Housing Institute, publisher of Shelterforce.


  1. In short, it sounds like your hypothesis would be:

    “As the concentration of minorities in a neighborhood goes up, the variation in appraised home values also goes up.” That makes intuitive sense, since sale prices mirror the same relationship with minority neighborhoods. It would be really interesting to compare the magnitude of appraisal-variations across neighborhoods to the magnitude of sale price variations across neighborhoods.

    You also seem to briefly make a second hypothesis that local appraisers as opposed to ‘suburban’ appraisers would have less variation. Am I reading that right? And if so, are you saying that the appraisal variation is strictly an urban occurrence? What about other non-urban highly minority areas?

    This sounds really interesting. I could see it being added to HUD’s fair housing program or certainly to a body of work through CFPB.


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