Restoring Confidence in the CDC Model

Have we lost faith in our friends? Results driven standards killed a system meant to help in ways beyond the quantifiable. We need trust to revive the model.

The CDC model was developed out of necessity when advocacy groups realized that they had to do the hard work of restoring their communities themselves because the public sector and private market had failed them. In the 1960s and ’70s, urban neighborhoods across the country convinced the federal government and philanthropic community to give money directly to community-led organizations to solve their own problems.

Such partnerships to rebuild America’s inner cities were not without precedent, but the CDC model was. Instead of relying on the protest techniques of community organizing or a social welfare model of neighborhood improvement, CDCs decided to work within the capitalist economy to generate assets within poor communities. CDC partners and funders had high expectations that where others had failed, CDCs would succeed.

Almost 50 years later, CDCs have come of age, but not everyone is convinced that this model of neighborhood revitalization still works or ever did. Has the CDC model run its course, or have its friends simply lost faith?

Over the past 15 years, I have worked at the grassroots for CDCs and researched them academically. In both roles, I have interacted with government officials, private financial institutions, and financial intermediaries responsible for funding CDCs and their projects, and private developers who partner with or complement CDC work. At various times, I have observed all of these partners together in the same room, as well as talked with them individually and confidentially. Through all of this, it has become clear that where once there was faith in the CDC model, there is now skepticism. Understanding why this has happened and how to reverse this trend is critical to restoring faith among a new generation of CDC partners and practitioners.

Faith Blossoms: 1960s-1980s

In the 1960s, the federal government was convinced that community-driven local economic development through CDCs was the solution to urban blight and local economic decline. Starting with the Special Impact Program within the Office of Economic Opportunity, it sent a steady stream of funding to CDCs for economic development equaling around $35 million annually through the late ’70s. During this time, CDCs’ primary focuses were developing commercial, retail, and industrial space, financing business development, and creating new community-owned businesses. Eventually, as the funding slowed to a trickle in the 1980s, CDCs shifted their emphasis to housing rehabilitation and construction, which has remained their primary work since then.

Philanthropy also believed in the viability of a nonprofit, community-based solution to urban neighborhood distress. The Ford Foundation was an early and generous supporter, contributing almost as much as the federal government by the mid-‘70s. As philanthropic interest and the number of CDCs seeking support grew, several foundations formed national intermediary organizations in the early ’80s. These intermediaries provide a different sort of money than government programs: instead of being tied to specific projects, it often supports a CDC’s overall operations and project portfolio. They also work through local offices and often support an entire city’s CDC community, providing training and technical assistance. (See Alexander von Hoffman’s article in this issue for more history.)

Faith Tested: 1990s-2000s

Naturally, CDC partners wanted some assurance that their funding to CDCs was yielding results within the community. Periodic CDC studies and surveys began to report on housing units constructed, jobs created and preserved, and commercial, retail, and industrial square footage built. These studies revealed some promising statistics. With the help of a variety of set-asides and preferences for nonprofits within government housing programs, CDCs performed well in housing outputs. They increased the pace of development from 62,000 units per year between 1994 and 1998 to over 96,000 units per year between 2005 and 2007. Between 1988 and 2007, they developed over 1.6 million total units, representing over one-third of government or nonprofit owned housing in the country.

There was growing concern, however, that housing was not enough to reverse the fortunes of urban neighborhoods and residents, especially as the concentration and isolation of poor households in urban neighborhoods continued to grow during the ’80s. Near the end of that decade, comprehensive community initiatives were launched by foundations to reconnect the CDC model of community development with larger social welfare concerns in hopes that the complementary approaches could work together for greater community change. These complex collaboratives worked together to empower communities to plan and implement their own vision for the future. However, evaluations revealed ongoing tensions: between partners, with residents, and the time needed to build relationships and implement community change versus the short funding timeframes and high expectations for results.

At the same time, philanthropic partners wanted to know whether their specific support and training for CDCs was indeed equipping them to do their jobs well. They sponsored research that identified a holistic model of at least five capacities necessary for CDC success — organizational, financial, program, network, and political. Using this model, various studies found that CDCs performed well in specific program areas (like housing), but faced interrelated challenges in maintaining good leaders and securing necessary funding, as well as inadequacies in improving the ability of CDCs to negotiate local politics and network effectively.

Losing Faith

The change was gradual, but noticeable. Frustrated by lackluster findings, partners could not understand why their efforts were not enough to enable CDCs to perform the miracles expected of them: complete community transformation in the face of incredible social and economic odds. When a wave of CDCs actually shuttered their doors, some partners assumed the worst: CDCs were no longer, or had never been, efficient and effective community developers. They apparently were mismanaged, took on projects too large and too diverse, or lost their community roots. Others, however, took note of the general dearth of training on organizational capacity and general funding for basic CDC operations, as well as the challenges of politics and weak network capacities. Yet the damage had been done, and some friends of the CDC model were quick to diminish their support, attach stronger conditions on performance, or abandon it all together. In addition to the disappointments around results, here are other major reasons why CDC friends have lost faith, based upon my observations and interactions over the years with the key partners:

  • CDCs have a tough job. It’s tougher than the government because, although they are both driven by a public service mission, CDCs can’t raise taxes or issue debt to cover their expenses. It’s tougher than the private sector because, although they both must meet a financial bottom line, CDCs care about much more than meeting their bills at the end of the day. CDCs must weather the same financial crises with fewer resources and more cutbacks as the public, private, and philanthropic support on which they depend dries up. Meanwhile, continuing local social and economic hardships chip away at the gains obtained from their work.
  • CDCs are misunderstood by the public sector. Government partners are willing to publicly and privately acknowledge the importance of CDCs, but they don’t really seem to understand their importance. Some exhibit a conditioned apathy against a 50-year-old system that seems to work unevenly. Others express a practical or ideological belief that CDCs are almost unnecessary — that the private sector could and would pick up the slack if CDCs faded into oblivion. Whatever the reason, partners seem sorely misinformed about the breadth of activities and services CDCs deliver to their communities along with the real challenges they face in continuing this difficult work. Many government officials are too far removed from their community’s constituents, needs, and success stories.
  • CDCs require subsidies and charitable investments to operate. Despite government reliance on the nonprofit sector in general to provide a variety of services that some see as a public responsibility, officials seemed surprised and disappointed that CDCs need money to operate. Perhaps a myth persists that these nonprofits are all run by volunteers that don’t require (or deserve) benefits and vacation time. Regardless, there is an underlying discontent that the professionalization of the sector did not lead to self-sufficient business operations, but still requires deep subsidies to serve the poorest of the poor with no ability to pay for the services they receive.

Government officials are even more shocked when CDCs lobby for flexible funds to cover their operations beyond funding with strings attached to cover a single project. One study of the nonprofit housing industry in Erie County, N.Y., found that when local government felt positive about their local nonprofit housing providers they were happy to fund them at higher levels. However, when the nonprofits actually asked for the funding, they were given less. These are the same CDCs that are often expected to donate the developer’s fee rightfully earned from developing a housing project back to the project to make it financially feasible. And what about those organizations that do not build, sell or manage housing as a means of earning some revenues? That is why so many have no choice but to do housing. Philanthropy still provides some flexible operating support, but is putting less money into CDCs today than the government.

  • CDCs are increasingly held to private business standards. CDCs have been caught up in the general discontent expressed by the public sector that they cannot operate more like the private sector. They are expected more and more to be run like private businesses, and achieve the same outcomes. Foundations continually measure outcomes, and government officials compare CDC applications and achievements to their private sector counterparts. Words like “scale,” “productivity,” and “per unit cost” creep into critiques of the CDC model, again, as if private sector efficiency can be superimposed without sacrificing the other functions CDCs perform in their communities. The irony is that if the private sector could do the same job as efficiently as CDCs, they would. But they don’t.
  • CDCs are not trusted. The bottom line is that CDCs are not trusted by those who are supposed to be their most faithful partners and biggest fans. They are not trusted to represent their neighborhoods. They are not trusted to be good stewards of financial resources. They are not trusted to achieve the social returns they promise.
Restoring Faith

My challenge to friends of CDCs is to stop being lukewarm about a system that we ourselves created: either support the model or propose a better alternative.

  • Acknowledge that CDCs have the toughest job in community development. We should not be overly confident that CDCs by themselves can turn around entire neighborhoods where both government and the market have failed. Yet we should not lose faith when they fail occasionally or repeatedly. It does not necessarily indicate organizational inadequacy, but the difficulty of the problems CDCs are trying to address. City and state administrators funding housing and community development, especially ones new to the job, should shadow a CDC director or staff member for a day to get a real sense of the on-the-ground and often undocumented challenges and successes these organizations face in their work.
  • Disseminate a broader understanding of what CDCs do. Many of the creators of the model are not around any longer, and there is a new generation of partners to educate. Research exists on the double, triple, or quadruple bottom line by which most CDCs operate today, attempting to meet not only financial goals, but social, cultural, and environmental obligations through their work as well. Yet there is little evidence that this case is being made effectively to CDC partners today. Perhaps it’s because CDCs have been pigeonholed as housing developers, but even those primarily active in housing will tell you that every unit is a victory in stabilizing lives, providing jobs, filling in the “missing teeth” of neighborhood blocks, fighting crime, and providing hope where it had been lost. The “human story” of CDC work needs to be told more frequently and convincingly beyond the numbers and statistics of performance measures.
  • Fund CDC operations. CDCs that serve the poor and disenfranchised can never be self-sufficient. Yet housing and community development funding is permeated by a project-based mentality focused on lean budgets that barely meet minimum standards of financial viability. Penny-pinching at the top indeed trickles down to those who are forced to continue to live on the edge of financial ruin. What about accounting for the extra-economic outcomes CDCs have on neighborhoods and more generously funding CDC operations? New measures of achievement and accountability should be established beyond units developed and jobs saved or created.
  • Treat CDCs as complementary to, rather than competitive with, private sector businesses. There are no private sector counterparts to CDCs. If for-profit developers could do what CDCs do for less money and greater impact, they would. Ask them and they will tell you plenty of reasons why they won’t work in certain neighborhoods (“my tools get stolen”), or cities (“the local opposition is too great”), or states (“the regulations are too cumbersome”). Or maybe you are lucky enough to know some who care about the community. Where will they be when their projects push out former residents, or when the community continues to decline due to a perpetual concentration of poverty? Who will provide wrap-around community services to new homeowners and tenants from the moment they move into the unit until the moment they move out?
  • Trust CDCs. CDCs are clean-up crews for disasters they did not create. They should be lauded for what they have been able to accomplish, rather than blamed for what they cannot.

Alternatives to CDCs have been tried and failed. Local governments are guilty of concentrating poverty, and many still fail to maintain services and infrastructure in poor communities at the same rate that they do in wealthier ones. Similarly, private real estate interests, developers, and financiers continue their legacy of discrimination and disinvestment in our urban neighborhoods. How quickly we forget.

There is one alternative better than the existing CDC model: CDCs that have the public trust and comprehensive funding to tackle the toughest job in community development. Let’s have a little more faith in our friends.

Corianne Payton Scally
Corianne Payton Scally is senior research associate in the Metropolitan Housing and Communities Policy Center at the Urban Institute. She was formerly associate professor and director of the graduate Urban and Regional Planning Program at the University at Albany, State University of New York.

1 COMMENT

  1. Bottom line — when there was social unrest, CDCs were viewed as necessary; when there was no interest, even outright abandonment of the inner city, CDCs were seen as necessary. But now, with the private sector getting rich off of inner city development, many policy makers conveniently see CDCs as irrelevant. Why? CDCs are not needed to simply create housing. There is no social unrest that makes those in power nervous. The people that CDCs serve are, beyond being individualized profit centers, politically irrelevant. CDCs will regain relevance when the people they serve are viewed as relevant.

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