Job Listings

Senior Director, Success Measures Evaluation Services

NeighborWorks America
Published
October 1, 2024
Location
1255 Union Street NE, Suite 500, Washington

Description

Senior Director, Success Measures Evaluation Services

Success Measures at NeighborWorks America seeks a Senior Director, Success Measures Evaluation Services to lead a team focused on building equitable and participatory evaluation capacity for nonprofits. This role involves developing strategies, managing a diverse portfolio of evaluation projects, and fostering strong partnerships with nonprofit and philanthropic clients. The ideal candidate will have extensive experience in evaluation, particularly in social justice, housing, and community development, and will be skilled in both quantitative and qualitative analysis. Responsibilities include ensuring effective communication of evaluation results, overseeing project budgets, and contributing to a collaborative team environment.

About NeighborWorks America

Picture yourself in a collaborative and diverse hybrid environment surrounded by teams and people who challenge you, encourage you and inspire you to support mission-oriented work. This opportunity offers an impressive total rewards package that includes:

• A 401(k) match of up to 12%.

• 11 paid and observed holidays.

• A substantial leave package (including 40 hours of paid volunteer leave).

• Industry leading benefits. • Access to our Staff Training and Education Program, which provides training and education resources to all NeighborWorks America staff.

About Success Measures @ NeighborWorks America

Success Measures is an evaluation and learning strategy consulting group based in Washington, DC, dedicated to supporting local and national nonprofits and philanthropy focused on creating healthy, equitable communities. As a social enterprise program of NeighborWorks America, a national nonprofit serving the housing and community field, Success Measures has become a leading provider of evaluation consulting, technical assistance, learning strategy and technology support to over 1,000 organizations and their funding partners. With grounding in the principles and practices of equitable and participatory outcome evaluation, our core team of 10, supplemented by expert consultants, employs culturally responsive approaches to ensure that evaluation processes are both useful and practical, so that the investment of time required by participants in data collection, reporting and reflection is in keeping with the value and learning they gain from their participation. For more information, visit www.successmeasures.org.

Work at a Glance: "Senior Director Focused on Building Equitable and Participatory Evaluation Capacity for Nonprofits”

As the Senior Director of Success Measures Evaluation Services, you would have the opportunity to:

• Be a key part of the Success Measures leadership group where your experience and thought leadership will be valued in developing strategies to meet client needs and help advance the social enterprise consulting practice.

• Join a collaborative team dedicated to supporting mission-driven, equity-focused organizations address their evaluation needs and achieve their learning strategy goals.

• Draw on the principles and practices of participatory and equitable evaluation, to direct all aspects of a diverse portfolio of evaluation consulting and capacity-building technical assistance projects in close collaboration with clients, staff and consultants.

• Ensure that the team’s evaluation approaches have a keen focus on how to best communicate evaluation results in ways that are clear, accessible and useful for clients and their audiences – from funders to community residents and other program participants.

• Oversee a diverse portfolio of evaluation projects by managing resources such as staff and consultants, ensuring effective project implementation within budget and timelines. Collaborate with business development and finance teams to scope new evaluation opportunities and build capable project teams that align with client goals.

• Develop and maintain strong partnerships with nonprofit and philanthropic clients, understanding their evaluation needs and ensuring the right project teams are in place. Anticipate challenges, resolve issues, and creatively address both evaluation and project management aspects to meet client expectations.

• Direct and provide a range of evaluation consulting and technical assistance services grounded in equitable and participatory evaluation practices. This includes designing comprehensive capacity-building strategies for cohorts of nonprofits, conducting mixed-method evaluations for both single and multi-site place-based initiatives and effectively communicating findings to clients and their audiences in accessible ways including through best practices in data visualization.

• Bring a commitment to social and racial justice, along with a deep understanding of the nonprofit and philanthropic sectors. Leverage expertise in affordable housing, community development, and health equity, while continuously expanding knowledge of other social sector areas.

Supervisor: Vice President, Success Measures

Direct Reports: 1 - 2

Fiscal Responsibilities: Management of project budgets for consulting contracts and services. Individual project budgets up to $1 million and a combined portfolio of up to $2.5 million.

Required Minimum Qualifications: 12 years of relevant experience in evaluation work including similar work in a consultant capacity, nonprofit social enterprise or a foundation. Also 6 to 8 years of experience leading a team of 2 employees at minimum. The ideal candidate will have experience working within housing or community development and experience with social justice initiatives.

Technology: Microsoft Office Suite proficiency. Facility with statistical and qualitative analysis software (e.g., SPSS, SAS, Stata, Qualtrics, NVIVO, ATLAS.ti); High level of proficiency with virtual meeting technology applications.

Travel: Approximately 15 - 20%

Physical/Sensory Demands: Fast-paced working environment with extensive computer usage

a) Hybrid: This role reports into the office 2 days per week.

b) NeighborWorks America staff are expected to demonstrate excellence in the following: • Sensitivity to racial, gender, sexual orientation and cultural differences. • Respectful, timely and effective communications with internal and external stakeholders. • Effective listening as well as seeking and accepting feedback. • Successful teamwork. • Analytic, thoughtful and strategic thinking. • Consideration of NeighborWorks’ mission, objectives and goals to demonstrate the understanding that one’s impact, decisions and behavior has among colleagues and on the organization.

Application Instructions: Please submit a resume and cover letter through this link: https://recruiting.ultipro.com/NEI1005NBRHD

More About NeighborWorks America For more than 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit known as NeighborWorks America, has strived to make every community a place of opportunity. Our network of excellence includes nearly 250 members in every state, the District of Columbia and Puerto Rico. NeighborWorks America offers grant funding, peer exchange, technical assistance, evaluation tools, and access to training as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations provide residents in their communities with affordable homes, owned and rented; financial counseling and coaching; community building through resident engagement; and collaboration in the areas of health, employment and education.