Executive Director

    Partnership To End Homelessness
    November 12, 2019


    Position Profile

    Executive Director

    Raleigh, North Carolina 

    About The Raleigh/Wake Partnership to End and Prevent Homelessness

    The Raleigh/Wake Partnership to End and Prevent Homelessness (Partnership) is a service system that works through the power of partnerships and collaboration to end and prevent homelessness in the area. The Partnership serves as the lead agency for the Raleigh/Wake Continuum of Care (CoC), consisting of city, county, private non-profits, faith-based organizations, K-12 educators, local colleges, and businesses that work together to develop and implement strategic measures to end and prevent homelessness for Raleigh/Wake County.

    The Partnership manages Coordinated Entry and Homeless Management Information System (HMIS) functions for the Raleigh/Wake CoC, and works to bring together committees and work groups, improve housing and crisis response services, collect data, maintain partnerships, and increase public awareness and advocacy. The Partnership also drives federal, state, and local funding processes for shelters, supportive housing, housing stability, supportive services, and subsidies.

    Established in 2006, the Partnership operates with an annual budget of $550,000 and serves as the lead entity for $4M in HUD funding and $350,000 in state ESG funding that supports services and housing efforts to reduce homelessness in Wake County. In 2019, the Partnership engaged with Big Atlas Consulting to perform a strategic assessment of the organization. The output of this work, called the Big Atlas report, provides a framework and plans for improving operations of the Partnership and the Raleigh/Wake Continuum of Care. The report provides the basis for the CoC’s structure moving forward and the Partnership’s role in it.

    For more information about the Partnership, please visit http://endhomelessnesswake.org.

    The Leadership Opportunity

    Reporting to a 13-person Board of Directors, the Executive Director is responsible for the overall leadership of the Partnership, guiding the organization’s operations, growth, and sustainability. He/she will be the Partnership’s chief advocate, spokesperson, and relationship builder.

    The Partnership is in the process of redefining its role in relation to the Raleigh/Wake Continuum of Care. Using the framework provided by the Big Atlas report, the new Executive Director will drive the implementation of these changes while also building a stable infrastructure, establishing processes and standards, increasing capacity, and engaging partners, volunteers, and board members. The Partnership currently has 2 staff members and has been utilizing contract accounting and interim leadership support to augment operations. Moving forward, the Executive Director will be tasked with determining the optimal staffing structure in relation to its objectives and budget.

    The Partnership’s ideal Executive Director candidate will be a dynamic, relationship-oriented individual who has successful and verifiable experience cultivating partnerships, building consensus, and driving process.

    Key Responsibilities

    The Executive Director will be entrusted with the following key responsibilities: 

    Leadership and Strategy: Maintain a deep understanding of the issues that contribute to homelessness, staying abreast of community needs and best practices. Serve as the primary advocate, visionary, fundraiser, and spokesperson for the organization. Interface with the CoC to understand its needs. Develop a unified sense of purpose, strategic goals, and priorities amongst staff, board members, partners, and the community. Provide leadership, direction, and management to the Partnership including the operations of fiscal, administrative, and program oversight.

    Community Engagement: Develop relationships and engage agencies, government officials, community groups, individuals, corporations, faith-based organizations, and others to support and enhance the Partnership and CoC. Lead engagement efforts for participation in collaborations, partnerships, coalitions, task forces, and committees, as appropriate. Communicate community needs and be a champion for those experiencing or at risk of homelessness and the agencies who serve them. Actively engage in community activities and advocacy efforts.

    Operational and Financial Oversight:  Ensure operational activities are in alignment with strategic goals and the framework presented in the Big Atlas report. Oversee the financial integrity of the Partnership, ensuring the strategic creation of and adherence to the budget, diligently following approved financial policies and accounting ethics and best practice. Think creatively and analytically about how to increase the capacity of the organization. Manage all aspects of human resources and operations. Drive funding processes, ensuring standards, policies, and procedures are in place and communicated to partners. Apply sound and proven business practices and implement best practices, business policies, and internal controls to minimize risk, safeguard assets, and improve operational efficiencies.

    CoC Support: Position the Partnership as the community’s hub and go-to agency for best practices and standards, education and training, technical assistance, funding opportunities, and homelessness data collection and analysis. Oversee the Coordinated Entry and HMIS programs. Ensure the Partnership provides administrative support for the CoC including, but not limited to, recruiting CoC partners, planning meetings, convening stakeholders, coordinating activities, driving processes, ensuring compliance, and implementing agreed-upon plans.

    Resource Development: Expand the breadth and depth of relationships and partnerships that will lead to sustainable, diversified funding streams and significant philanthropic investments in the Partnership’s future. Develop and execute short- and long-term fundraising plans. Lead fund development activities and the cultivation of individual and organizational donors, government representatives, foundations, and other funding sources. Strategically engage the board in the development process.

    Board Relations: Serve as a critical partner with the board, providing relevant, timely, and transparent updates, introducing industry trends and new opportunities for consideration, and seeking professional guidance from board members regarding relevant governance issues. Actively participate in board discussions and board recruitment and training activities. Engage board members as appropriate regarding critical issues and opportunities, and provide them with the necessary support, counsel, and information required for effective governance.

    Staff Development: Build a positive work culture that supports a productive, professional work environment. Oversee the hiring, training, supervision, and evaluation of Partnership staff. Seek opportunities to increase staff capacity and productivity. Ensure staff members work effectively toward shared goals and a unified vision for the organization. Work with staff to ensure a positive partner experience.

    Attributes of the New Leader

    The ideal candidate will possess the following:

    • Strong working knowledge of the CoC, HMIS, and Coordinated Entry processes, federal, state and private funding resources, and issues related to homelessness.
    • At least five years of experience directing human services programs in one of the following areas: homelessness, social services, low-income housing and community development, or administration, including at least two years of experience in a leadership role.
    • Specific experience with federal, state, county, and municipal funding processes; HUD NOFA and ESG grant experience desired.
    • Strong leadership and consensus building skills with demonstrable results. Experience working with a collaborative or convening organization preferred.
    • Demonstrated success in nonprofit management including operations, resource development, program management, stakeholder engagement, and board development.
    • Demonstrated success in increasing revenues and philanthropic investments of public and private sources.
    • Strong financial acumen, with experience developing and managing budgets, administering grants, forecasting, and providing fiscal oversight.
    • Strong belief and understanding of the importance of accurate, valid, and reliable data to inform all aspects of decision making.
    • Ability to evaluate systemic and program outcomes through a best practices and research-oriented lens.
    • Experience developing and maintaining constructive relationships with persons/agencies from diverse sectors of the community.
    • Strong organizational skills, demonstrated by planning, project management, grant management, compliance, and time management.
    • Excellent written and verbal communications skills.
    • Bachelor’s degree from an accredited college or university, with major coursework in human services, public administration, business, or related field. Masters level work desired. Alternately, commensurate experience will be considered.

    In addition to possessing core functional competencies, the Partnership’s next Executive Director should be: 

    • Deeply committed to serving people experiencing or at risk of homelessness
    • Comfortable in both leadership and follower roles
    • Charismatic and a natural relationship builder with excellent social skills
    • A team builder, consensus builder, and collaborator
    • Capable of building trust and inspiring others
    • Willing to be highly engaged with stakeholders
    • A strong communicator and influencer
    • Able to multi-task, balancing internal and external stakeholder needs
    • Willing to empower staff while holding them accountable
    • A cultural fit with the Raleigh/Wake County community
    • Professional, in both appearance and demeanor

    Application Process

    Armstrong McGuire & Associates, based in Raleigh, NC, is conducting this search in partnership with The Partnership’s Board of Directors. To apply, click on the link to the Executive Director – Raleigh/Wake Partnership to End Homelessness position profile at ArmstrongMcGuire.com/apply. You will see instructions for uploading your cover letter, resume, salary requirements, and professional references.  Please provide all requested information to be considered. In case of any technical problems, contact staci@armstrongmcguire.com. No phone calls, please, and no applications will be accepted by email or through third-party sites.